NEVADA | PROFESSIONAL EXPERIENCE

Program Professional Framework

Measuring & Maximising Training ROI

Program Overview

Executives increasingly ask what the organisation gets back from its investment in learning. This course applies the Phillips ROI Methodology to show participants how to plan an impact study, collect reaction, learning, application and impact data, isolate the effects of training from other factors, convert results into monetary value, calculate fully loaded costs, and report ROI and benefit-cost ratios credibly. Equal attention is given to maximising return by designing for impact, securing manager support and improving transfer of learning to the job.

Learning Outcomes

✓Select programmes suitable for ROI evaluation and define impact objectives with business stakeholders.
✓Develop a data collection plan covering reaction, learning, application, impact and ROI levels.
✓Isolate the effects of training using control groups, trend analysis or structured estimates.
✓Convert impact data such as productivity, errors and turnover into monetary values.
✓Calculate fully loaded programme costs, ROI percentage and benefit-cost ratio.
✓Identify barriers and enablers to learning transfer and recommend actions that increase return.

Target Audience

Learning and development managers
Training evaluation and quality specialists
HR analytics and workforce planning staff
Finance business partners supporting HR investment decisions

Detailed Program Modules

01The Business Case for Training ROI

Why measure return on learning investment
Levels of evaluation and the chain of impact
Choosing which programmes to evaluate

02Planning the Impact Study

Aligning objectives with business needs
Data collection and ROI analysis plans
Agreeing measures with stakeholders

03Collecting Application and Impact Data

Questionnaires, interviews and action plans
Using operational and HR performance data
Timing and response rates

04Isolating Effects and Converting to Money

Control groups, trend lines and estimates
Standard values and expert input
Handling intangible benefits

05Costs, ROI and Reporting

Fully loaded cost calculation
ROI percentage and benefit-cost ratio
Communicating results to executives

06Maximising Return

Designing programmes for impact
Manager involvement and transfer of learning
Using evaluation results to reallocate budgets

Training Methodology

Interactive expert-led sessions grounded in workplace examples

Case studies and practical exercises drawn from the region

Group workshops with peer review of decisions and deliverables

Formative feedback against clear performance criteria

Applied Project & Assessment

Applied Project

Participants prepare an ROI impact study plan for a real programme in their organisation, including objectives by level, data collection methods, an isolation technique, cost breakdown and a sample ROI calculation with assumptions.

Assessment

Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.

University Certificate & International Accreditation

Professional Certificate accredited by Nevada University in Measuring & Maximising Training ROI

International accreditation: European Institute for Human Resources Management (EIHRM)