Identifying Training Needs and Evaluating Training
- Conduct a training needs analysis at organisational, job and individual levels using multiple data sources.
- Distinguish training needs from performance problems that require non-training solutions.
- Prioritise identified needs and translate them into a costed annual training plan.
- Write measurable learning objectives that link directly to identified performance gaps.
- Design evaluation instruments for reaction, learning, behaviour and results using the Kirkpatrick model.
- Prepare an evaluation report that presents findings and recommendations to management.
- The Role of Needs Analysis
- Linking training to strategy and performance
- Performance gaps versus training needs
- Stakeholders in the needs analysis process
- Needs Analysis Methods
- Organisational, task and individual analysis
- Interviews, surveys, observation and performance data
- Using competency frameworks and job profiles
- Prioritising and Planning
- Prioritisation criteria and matrices
- Writing measurable learning objectives
- Building the annual training plan and budget
- Evaluation Frameworks
- The Kirkpatrick four levels
- Selecting the right level for each programme
- Planning evaluation before training starts
- Designing Evaluation Tools
- Reaction questionnaires and learning tests
- Behaviour change observation and manager feedback
- Linking training to business results
- Analysing and Reporting Results
- Analysing evaluation data
- Reporting to management and stakeholders
- Using results to improve the training plan
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Program Professional Framework
Identifying Training Needs and Evaluating Training
Program Overview
Training budgets deliver value only when they target real performance gaps and when results are measured. This course covers both ends of the training cycle: conducting organisational, task and individual training needs analysis, linking needs to strategy and competency frameworks, prioritising and writing learning objectives, and then evaluating training using the Kirkpatrick four levels. Participants design data collection tools, interpret evaluation results and report learning impact to management, with examples from Gulf organisations aligning training with national workforce development goals.
Learning Outcomes
- ✓Conduct a training needs analysis at organisational, job and individual levels using multiple data sources.
- ✓Distinguish training needs from performance problems that require non-training solutions.
- ✓Prioritise identified needs and translate them into a costed annual training plan.
- ✓Write measurable learning objectives that link directly to identified performance gaps.
- ✓Design evaluation instruments for reaction, learning, behaviour and results using the Kirkpatrick model.
- ✓Prepare an evaluation report that presents findings and recommendations to management.
Target Audience
- Training and development specialists
- HR business partners
- Training coordinators and learning administrators
- Line managers responsible for team development
Detailed Program Modules
01The Role of Needs Analysis
- Linking training to strategy and performance
- Performance gaps versus training needs
- Stakeholders in the needs analysis process
02Needs Analysis Methods
- Organisational, task and individual analysis
- Interviews, surveys, observation and performance data
- Using competency frameworks and job profiles
03Prioritising and Planning
- Prioritisation criteria and matrices
- Writing measurable learning objectives
- Building the annual training plan and budget
04Evaluation Frameworks
- The Kirkpatrick four levels
- Selecting the right level for each programme
- Planning evaluation before training starts
05Designing Evaluation Tools
- Reaction questionnaires and learning tests
- Behaviour change observation and manager feedback
- Linking training to business results
06Analysing and Reporting Results
- Analysing evaluation data
- Reporting to management and stakeholders
- Using results to improve the training plan
Training Methodology
Applied Project & Assessment
Applied Project
Participants conduct a needs analysis for one department or job family, then produce a prioritised training plan with learning objectives and a four-level evaluation plan including draft instruments.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.


