From Peer to Manager: How to Lead a Team You Used to Work In
Practical steps for managers promoted from within: agreeing your authority with your own manager, one-to-ones with former peers, and fair rules for requests, opportunities and performance.
Giving Employees Feedback with the SBI Model: Honest Conversations That Change Behaviour
How do you tell an employee what they need to hear in a way they will accept? A practical guide to the Situation-Behaviour-Impact model with an intent question, and the feedback mistakes that backfire.
Effective Delegation: What Should a Manager Delegate, and How Do You Follow Up Without Micromanaging?
Delegation is neither dumping tasks on others nor watching them every minute. A practical guide to what to delegate and what to keep, the right level of authority for each task, and follow-up that builds trust.
When Does an Employee Need Direct Guidance, and When Do They Need Coaching?
When should you tell an employee what to do, and when should you coach them to think it through and choose the action? A practical comparison for managers and supervisors, with two hypothetical situations and clear ethical limits.
