The Certified HR Administrator
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Program Professional Framework
The Certified HR Administrator
Program Overview
Accurate HR administration protects both employees and the organisation, from the first employment contract to the final settlement. This course covers the full administrative cycle in a GCC setting: employee records and personnel files, employment contracts and probation, attendance and leave administration, payroll inputs and wage protection systems, end-of-service gratuity calculations, social insurance registration, visas and work permits for expatriate staff, and HRIS data management. Participants also address confidentiality, personal data protection and preparing HR files for internal audit.
Learning Outcomes
- ✓Maintain complete personnel files and employee records consistent with policy and audit requirements.
- ✓Prepare employment contracts, probation reviews and HR letters accurately.
- ✓Administer attendance and leave entitlements and reconcile them with payroll inputs.
- ✓Calculate end-of-service gratuity and final settlements for sample cases under local labour law.
- ✓Coordinate visa, work permit and social insurance processes for joining and departing employees.
- ✓Produce accurate HRIS reports and apply personal data protection controls.
Target Audience
- HR administrators and personnel officers
- HR assistants and coordinators
- Payroll and HR operations staff
- Government relations officers handling employee documentation
Detailed Program Modules
01The Role of HR Administration
- HR administration within the HR operating model
- Service standards and handling employee queries
- Ethics and confidentiality
02Employee Records and Documentation
- Personnel file structure and checklists
- Contracts, probation and HR letters
- Record retention and audit readiness
03Attendance, Leave and Payroll Inputs
- Leave types and entitlement tracking
- Attendance data and overtime approvals
- Payroll inputs and wage protection systems
04Employee Life Cycle Transactions
- Joining formalities and onboarding paperwork
- Transfers, promotions and contract changes
- Resignation, termination and final settlement
05Government and Social Insurance Processes
- Visas, residency and work permits for expatriates
- Social insurance registration and updates
- Localisation reporting requirements
06HRIS and Data Protection
- HRIS data entry standards and controls
- Standard HR reports
- Personal data protection obligations in GCC countries
Training Methodology
Applied Project & Assessment
Applied Project
Participants complete an administration file for a simulated new joiner and a leaver in a GCC company, including the contract, onboarding checklist, leave and payroll inputs, an end-of-service calculation and a data protection checklist for the records.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.
University Certificate & International Accreditation
Professional Certificate accredited by Alzette University in The Certified HR Administrator
International accreditation: European Institute for Human Resources Management (EIHRM)