Strategic HR, Business Partnering, and Employee Engagement (ACHRM)
- Analyse a business unit plan and derive the people priorities that support it.
- Apply the Ulrich model to clarify the roles of business partners, centres of excellence and shared services.
- Use a consulting cycle to contract, diagnose and agree interventions with a business leader.
- Design an engagement survey and interpret results by driver and population segment.
- Develop an engagement action plan with owners, timelines and success indicators.
- Present people insights to leadership in a concise, business-focused format.
- Strategic HR and the Business Context
- Reading business strategy and value drivers
- Linking people priorities to business outcomes
- HR's role in organisational transformation
- The HR Business Partner Model
- Ulrich model: partners, centres of excellence and shared services
- Role clarity and common failure points
- Building credibility with business leaders
- Consulting and Influencing Skills
- Contracting and diagnosing people issues
- Stakeholder mapping and influence strategies
- Challenging leaders constructively
- Understanding Employee Engagement
- Engagement, satisfaction and commitment
- Key drivers: leadership, growth, recognition and purpose
- Engaging national and expatriate workforces
- Measuring Engagement
- Survey design and pulse surveys
- Analysing results and identifying hotspots
- Linking engagement to retention and productivity
- From Insight to Action
- Action planning with line managers
- Communicating results and actions to employees
- Tracking progress and reporting to leadership
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Program Professional Framework
Strategic HR, Business Partnering, and Employee Engagement (ACHRM)
Program Overview
HR adds strategic value when it works as a genuine partner to business leaders and when employees are engaged with the organisation's goals. This programme connects the two: it covers the Ulrich HR model and the business partner role, translating business plans into people priorities, consulting and influencing skills, and the design and analysis of engagement surveys. Participants learn to identify engagement drivers, build action plans with line managers and track progress with measurable indicators. Discussions address how business partnering operates in GCC organisations undergoing transformation and nationalisation programmes.
Learning Outcomes
- ✓Analyse a business unit plan and derive the people priorities that support it.
- ✓Apply the Ulrich model to clarify the roles of business partners, centres of excellence and shared services.
- ✓Use a consulting cycle to contract, diagnose and agree interventions with a business leader.
- ✓Design an engagement survey and interpret results by driver and population segment.
- ✓Develop an engagement action plan with owners, timelines and success indicators.
- ✓Present people insights to leadership in a concise, business-focused format.
Target Audience
- HR business partners and HR managers
- Employee engagement and culture specialists
- HR leaders redesigning their operating model
- Organisational development consultants
Detailed Program Modules
01Strategic HR and the Business Context
- Reading business strategy and value drivers
- Linking people priorities to business outcomes
- HR's role in organisational transformation
02The HR Business Partner Model
- Ulrich model: partners, centres of excellence and shared services
- Role clarity and common failure points
- Building credibility with business leaders
03Consulting and Influencing Skills
- Contracting and diagnosing people issues
- Stakeholder mapping and influence strategies
- Challenging leaders constructively
04Understanding Employee Engagement
- Engagement, satisfaction and commitment
- Key drivers: leadership, growth, recognition and purpose
- Engaging national and expatriate workforces
05Measuring Engagement
- Survey design and pulse surveys
- Analysing results and identifying hotspots
- Linking engagement to retention and productivity
06From Insight to Action
- Action planning with line managers
- Communicating results and actions to employees
- Tracking progress and reporting to leadership
Training Methodology
Applied Project & Assessment
Applied Project
Participants act as business partner for a selected department: they analyse its plan, review engagement data from their organisation or a GCC case, and deliver a people plan with three priority interventions, an engagement action plan and review indicators.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.


