NEVADA | PROFESSIONAL EXPERIENCE

Program Professional Framework

Managing & Motivating Towards Excellence

Program Overview

High performance is sustained by managers who set clear direction and create the conditions in which people want to give their best. This programme brings together the management and motivation practices that drive excellence: motivation theories applied to real teams, goal setting with SMART objectives and OKRs, delegation and empowerment, coaching conversations, constructive feedback, recognition, managing underperformance, and engaging multicultural and national talent in Gulf workplaces, linked to organisational excellence models such as EFQM.

Learning Outcomes

✓Diagnose motivation drivers in a team using self-determination, expectancy and two-factor theories.
✓Set cascaded SMART objectives or OKRs that connect individual work to organisational goals.
✓Delegate tasks with clear authority, checkpoints and support based on employee readiness.
✓Conduct coaching and feedback conversations using a structured model.
✓Design a recognition approach that rewards excellence fairly and visibly.
✓Address underperformance with a documented improvement plan.

Target Audience

Line managers and department heads
Supervisors and team leaders
HR business partners supporting performance management
Newly promoted managers

Detailed Program Modules

01The Manager's Role in Excellence

Management versus leadership
Organisational excellence models such as EFQM
Self-assessment of management style

02Understanding Motivation

Self-determination theory
Expectancy and two-factor theories
Motivation in multicultural Gulf teams

03Direction and Goals

SMART objectives and OKRs
Cascading goals
Performance agreements

04Delegation and Empowerment

Delegation levels
Situational approaches
Building accountability

05Coaching, Feedback and Recognition

Coaching models such as GROW
Constructive feedback
Recognition and reward practices

06Managing Performance Challenges

Diagnosing underperformance
Performance improvement plans
Developing national talent and retention

Training Methodology

Interactive expert-led sessions grounded in workplace examples

Case studies and practical exercises drawn from the region

Group workshops with peer review of decisions and deliverables

Formative feedback against clear performance criteria

Applied Project & Assessment

Applied Project

Participants prepare a team excellence plan: motivation diagnosis of their team, cascaded objectives, a delegation map, a coaching plan for one team member and a recognition scheme, with indicators to track engagement and performance.

Assessment

Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.

University Certificate & International Accreditation

Professional Certificate accredited by Alzette University in Managing & Motivating Towards Excellence

International accreditation: American Association of Innovation (AAI)