IIBA Endorsed Certified Business Analyst
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Program Professional Framework
IIBA Endorsed Certified Business Analyst
Program Overview
Business analysts bridge the gap between what an organization needs and the solutions it builds or buys, a role that grows in importance as Gulf entities digitise services and modernise core systems. Structured around the six knowledge areas of the BABOK Guide v3, this program covers planning business analysis work, eliciting and managing requirements, strategy analysis, requirements analysis and design definition, and solution evaluation. Participants practise core techniques such as stakeholder analysis, process modelling with BPMN, use cases and user stories, acceptance criteria and traceability on a realistic case.
Learning Outcomes
- ✓Plan a business analysis approach, stakeholder engagement and governance for an initiative.
- ✓Elicit requirements using interviews, workshops, observation and document analysis.
- ✓Model current and future state processes using BPMN notation.
- ✓Specify requirements as user stories with acceptance criteria and as use cases.
- ✓Maintain requirements traceability and manage change requests through the life cycle.
- ✓Evaluate solution performance against business objectives and recommend actions.
Target Audience
- Business analysts and junior analysts
- IT and digital project team members
- Process improvement and operations specialists
- Product owners and functional consultants
Detailed Program Modules
01The Business Analysis Profession
- Role and value of the business analyst
- BABOK Guide v3 structure and core concept model
- Underlying competencies of effective analysts
02Planning and Monitoring Business Analysis
- Business analysis approach and stakeholder engagement
- Governance, information management and performance
- Stakeholder analysis and RACI
03Elicitation and Collaboration
- Interviews, workshops, observation and surveys
- Confirming and communicating elicitation results
- Managing stakeholder collaboration
04Strategy Analysis
- Current state analysis and business need
- Future state definition and change strategy
- Risk assessment and business case
05Requirements Analysis and Design Definition
- Process modelling with BPMN and data modelling
- User stories, use cases and acceptance criteria
- Prioritisation and requirements verification and validation
06Life Cycle Management and Solution Evaluation
- Traceability, change control and requirements approval
- Measuring solution performance
- Identifying limitations and recommending improvements
Training Methodology
Applied Project & Assessment
Applied Project
Participants complete a business analysis package for a case or a process in their organization: stakeholder analysis, current and future state BPMN models, a prioritised set of user stories with acceptance criteria and a traceability matrix.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.
University Certificate & International Accreditation
Professional Certificate accredited by Alzette University in IIBA Endorsed Certified Business Analyst
International accreditation: Global Leadership Organization (GLO)