SBS Endorsed – Leadership and Communication

Leaders spend most of their time communicating, yet few plan it deliberately. This programme treats communication as a core leadership tool for setting direction, building commitment and sustaining performance. Participants learn to craft compelling messages and stories, run purposeful meetings, communicate change and bad news, and tailor delivery for senior stakeholders, teams and the public. Practical sessions cover presentation impact, written briefings and the use of digital channels for internal communication. Examples reflect Gulf organisational realities, including bilingual Arabic and English communication, hierarchical decision structures and diverse multinational workforces.

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February
، 2027
English
Dubai
$3,600.00
NEVADA | PROFESSIONAL EXPERIENCE

Program Professional Framework

SBS Endorsed – Leadership and Communication

Program Overview

Leaders spend most of their time communicating, yet few plan it deliberately. This programme treats communication as a core leadership tool for setting direction, building commitment and sustaining performance. Participants learn to craft compelling messages and stories, run purposeful meetings, communicate change and bad news, and tailor delivery for senior stakeholders, teams and the public. Practical sessions cover presentation impact, written briefings and the use of digital channels for internal communication. Examples reflect Gulf organisational realities, including bilingual Arabic and English communication, hierarchical decision structures and diverse multinational workforces.

Learning Outcomes

  • ✓Structure a leadership message using a clear purpose, core message and call to action for a defined audience.
  • ✓Deliver a short leadership presentation that uses storytelling and evidence to build commitment.
  • ✓Plan and chair a meeting with a defined agenda, decision points and documented actions.
  • ✓Prepare a change communication plan with sequencing, channels and feedback mechanisms.
  • ✓Write a concise executive briefing note that supports a decision.

Target Audience

  • Managers and supervisors at all levels
  • Department heads who brief senior leadership
  • Project and programme leaders managing stakeholders
  • Internal communication and corporate affairs staff

Detailed Program Modules

01Communication as a Leadership Function
  • How leaders set direction through communication
  • Credibility, consistency and trust
  • Assessing personal communication strengths
02Crafting Messages and Leadership Stories
  • Audience analysis and message framing
  • The pyramid principle for clear messages
  • Storytelling to connect purpose and action
03Speaking With Impact
  • Presentation structure and openings
  • Voice, body language and presence
  • Handling questions and challenge
04Leading Meetings and Conversations
  • Purposeful meeting design
  • Facilitating discussion and decisions
  • One-to-one conversations that build engagement
05Communicating Change and Difficult News
  • Sequencing change announcements
  • Responding to concerns and rumours
  • Communicating in a crisis
06Written and Digital Leadership Communication
  • Executive briefing notes and emails
  • Bilingual communication considerations
  • Internal channels and two-way feedback

Training Methodology

Interactive expert-led sessions grounded in workplace examples
Case studies and practical exercises drawn from the region
Group workshops with peer review of decisions and deliverables
Formative feedback against clear performance criteria

Applied Project & Assessment

Applied Project

Participants prepare and deliver a five-minute leadership address on a real initiative in their organisation, supported by a written executive briefing note and a communication plan mapping audiences, messages, channels, timing and feedback measures.

Assessment

Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.

University Certificate & International Accreditation

Professional Certificate accredited by University of Malaya in SBS Endorsed – Leadership and Communication

International accreditation: Global Leadership Organization (GLO)