ILM Recognized Leading and Managing Change
- Compare Lewin, Kotter, ADKAR and Bridges models and select an approach suited to a specific change.
- Build a compelling case for change that links drivers, vision and benefits.
- Conduct a change impact and readiness assessment for affected groups.
- Develop a stakeholder engagement and communication plan for the change.
- Diagnose sources of resistance and apply targeted interventions.
- Define adoption and benefit measures to track whether the change is sustained.
- Understanding Organizational Change
- Drivers of change in Gulf organizations
- Types of change: incremental, transformational and transitional
- Why change initiatives fail
- Change Models and Frameworks
- Lewin's three-stage model
- Kotter's eight steps
- Prosci ADKAR and Bridges' transition model
- Planning Change
- Case for change and change vision
- Impact and readiness assessment
- Change roadmap and governance
- Engaging People in Change
- Stakeholder mapping and sponsorship
- Change communication planning
- Change agents and champion networks
- Managing Resistance and Transition
- Emotional responses and the change curve
- Diagnosing and addressing resistance
- Supporting teams through uncertainty
- Sustaining and Measuring Change
- Reinforcement and embedding new behaviours
- Adoption and benefits measurement
- Lessons learned and continuous improvement
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Program Professional Framework
ILM Recognized Leading and Managing Change
Program Overview
Restructuring, digital transformation, mergers and new regulations mean that most managers in the Gulf now lead some form of change every year, yet many initiatives stall because the people side is neglected. This program combines the leadership and management sides of change, using models such as Lewin, Kotter's eight steps, Prosci ADKAR and Bridges' transition model. Participants learn to build the case for change, assess readiness and impact, engage stakeholders, plan communication, address resistance, and measure adoption so that changes are sustained rather than reversed.
Learning Outcomes
- ✓Compare Lewin, Kotter, ADKAR and Bridges models and select an approach suited to a specific change.
- ✓Build a compelling case for change that links drivers, vision and benefits.
- ✓Conduct a change impact and readiness assessment for affected groups.
- ✓Develop a stakeholder engagement and communication plan for the change.
- ✓Diagnose sources of resistance and apply targeted interventions.
- ✓Define adoption and benefit measures to track whether the change is sustained.
Target Audience
- Managers and supervisors implementing organizational change
- Project and program managers
- Transformation and change management office staff
- HR business partners supporting restructuring
Detailed Program Modules
01Understanding Organizational Change
- Drivers of change in Gulf organizations
- Types of change: incremental, transformational and transitional
- Why change initiatives fail
02Change Models and Frameworks
- Lewin's three-stage model
- Kotter's eight steps
- Prosci ADKAR and Bridges' transition model
03Planning Change
- Case for change and change vision
- Impact and readiness assessment
- Change roadmap and governance
04Engaging People in Change
- Stakeholder mapping and sponsorship
- Change communication planning
- Change agents and champion networks
05Managing Resistance and Transition
- Emotional responses and the change curve
- Diagnosing and addressing resistance
- Supporting teams through uncertainty
06Sustaining and Measuring Change
- Reinforcement and embedding new behaviours
- Adoption and benefits measurement
- Lessons learned and continuous improvement
Training Methodology
Applied Project & Assessment
Applied Project
Participants develop a change plan for a real change in their unit, including a case for change, impact and readiness assessment, stakeholder and communication plan, resistance management actions and adoption measures.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.


