CMI Recognized Certified Team Leader

Program Overview

Team leaders sit at the point where organizational plans become daily work, balancing their own tasks with responsibility for a group of colleagues. This course develops the core skills of effective team leadership: understanding team roles and the stages of team development, planning and allocating daily work, running short team meetings and huddles, giving clear instructions and constructive feedback, motivating team members, handling conflict and supporting colleagues through change. Participants use practical tools such as Tuckman's model, Belbin team roles and simple performance boards to lead teams confidently in Gulf workplaces.

Learning Outcomes

• ✓Identify the stage of development of their team using Tuckman's model and choose suitable leadership actions.
• ✓Plan and allocate daily and weekly work based on priorities and team members' skills.
• ✓Run effective short team meetings with clear agendas, actions and follow-up.
• ✓Give constructive feedback using a structured model such as situation, behaviour and impact.
• ✓Resolve common team conflicts using appropriate conflict handling styles.

Target Audience

• Team leaders and shift leaders
• Supervisors in operations and services
• Senior staff appointed to lead small teams
• Project coordinators leading task teams

Detailed Program Modules

Training Methodology

Applied Project & Assessment