NEVADA | PROFESSIONAL EXPERIENCE

Program Professional Framework

Professional Skills for Human Resources Management

Program Overview

HR professionals are expected to combine sound knowledge of policies and labour regulations with the practical skills of advising managers, handling employee cases and using data. This course develops those core skills across the employee life cycle: drafting and interpreting HR policies, applying GCC labour law principles on contracts, leave and end-of-service benefits, handling grievances and disciplinary cases, consulting with line managers, and producing basic HR metrics from HRIS data. Case discussions draw on typical situations in government and private-sector organisations in the region, including localisation requirements.

Learning Outcomes

✓Interpret HR policies and local labour law provisions to answer common employee and manager queries accurately.
✓Handle a grievance or disciplinary case following a fair and documented procedure.
✓Apply a consulting approach to diagnose a line manager's people issue and recommend options.
✓Prepare clear HR communications such as policy notices, offer letters and case summaries.
✓Calculate and interpret basic HR metrics including turnover, absence and time to hire.
✓Plan personal development priorities against an HR competency framework.

Target Audience

HR officers, coordinators and generalists
Newly appointed HR supervisors
Employee relations and HR operations specialists
Staff transferring into HR from other functions

Detailed Program Modules

01The HR Role Across the Employee Life Cycle

HR operating models and service delivery
Core HR processes from hiring to exit
HR competencies and professional ethics

02Policies and Labour Regulations

Structure and drafting of HR policies
GCC labour law principles: contracts, working time, leave and end-of-service
Localisation programmes and compliance reporting

03Employee Relations and Case Handling

Grievance procedures and workplace investigations
Progressive discipline and documentation
Managing sensitive conversations

04Advising Line Managers

The consulting cycle for people issues
Coaching managers on performance and attendance
Escalation routes and decision records

05HR Communication and Documentation

Writing policy notices, letters and case summaries
Confidentiality and personal data protection
Record keeping and audit readiness

06HR Data and Metrics

Using HRIS reports effectively
Turnover, absence and time-to-hire calculations
Presenting simple HR dashboards to management

Training Methodology

Interactive expert-led sessions grounded in workplace examples

Case studies and practical exercises drawn from the region

Group workshops with peer review of decisions and deliverables

Formative feedback against clear performance criteria

Applied Project & Assessment

Applied Project

Participants handle a simulated employee relations case from a GCC organisation: they review the facts against a sample policy and labour law principles, document an investigation, advise the line manager on options and prepare the final case summary and employee communication.

Assessment

Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.

University Certificate & International Accreditation

Professional Certificate accredited by Alzette University in Professional Skills for Human Resources Management

International accreditation: European Institute for Human Resources Management (EIHRM)