Certificate in AI for Human Resources (CAIHR)
- Write structured prompts that produce accurate drafts of job descriptions, policies and HR communications.
- Review and correct AI-generated HR content for accuracy, tone, legal compliance and bias.
- Analyse open-ended engagement survey comments using AI-assisted summarisation and theme coding.
- Design a simple HR knowledge assistant for frequently asked employee questions.
- Apply confidentiality and data protection rules when using AI tools with employee information.
- Draft an AI usage policy and adoption plan for an HR department.
- Generative AI for HR Practitioners
- How large language models work at a practical level
- Strengths, limitations and hallucinations
- Choosing tools approved by the organisation
- Prompting for HR Tasks
- Prompt structure, context and examples
- Iterating and refining outputs
- Prompt libraries for common HR tasks
- Creating and Reviewing HR Content
- Job descriptions, offer letters and announcements
- Policy drafts and procedure summaries
- Quality, tone and bias review checklist
- Working with HR Text and Data
- Summarising and coding survey comments
- Interview notes and exit interview analysis
- AI-assisted reporting and spreadsheet support
- HR Assistants and Automation
- Designing FAQ and policy assistants
- Connecting AI to HR workflows
- Testing and maintaining assistant answers
- Responsible AI Use in HR
- Confidentiality and personal data protection
- Human review and accountability
- Writing an HR AI usage policy
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Program Professional Framework
Certificate in AI for Human Resources (CAIHR)
Program Overview
Generative AI assistants are changing everyday HR work, from drafting policies and job descriptions to answering employee queries and analysing survey comments. This hands-on programme builds practical capability for HR professionals to use AI tools productively and safely: effective prompting for HR tasks, generating and reviewing HR content, summarising and classifying text data, building simple HR chatbots and knowledge assistants, and automating routine reports. It establishes responsible use rules covering confidentiality, accuracy checks, bias and data protection, and helps HR teams in Gulf organisations draft an internal AI usage policy for the function.
Learning Outcomes
- ✓Write structured prompts that produce accurate drafts of job descriptions, policies and HR communications.
- ✓Review and correct AI-generated HR content for accuracy, tone, legal compliance and bias.
- ✓Analyse open-ended engagement survey comments using AI-assisted summarisation and theme coding.
- ✓Design a simple HR knowledge assistant for frequently asked employee questions.
- ✓Apply confidentiality and data protection rules when using AI tools with employee information.
- ✓Draft an AI usage policy and adoption plan for an HR department.
Target Audience
- HR generalists, specialists and HR officers
- HR operations and shared services staff
- Recruitment and learning coordinators
- HR managers leading digital adoption in their teams
Detailed Program Modules
01Generative AI for HR Practitioners
- How large language models work at a practical level
- Strengths, limitations and hallucinations
- Choosing tools approved by the organisation
02Prompting for HR Tasks
- Prompt structure, context and examples
- Iterating and refining outputs
- Prompt libraries for common HR tasks
03Creating and Reviewing HR Content
- Job descriptions, offer letters and announcements
- Policy drafts and procedure summaries
- Quality, tone and bias review checklist
04Working with HR Text and Data
- Summarising and coding survey comments
- Interview notes and exit interview analysis
- AI-assisted reporting and spreadsheet support
05HR Assistants and Automation
- Designing FAQ and policy assistants
- Connecting AI to HR workflows
- Testing and maintaining assistant answers
06Responsible AI Use in HR
- Confidentiality and personal data protection
- Human review and accountability
- Writing an HR AI usage policy
Training Methodology
Applied Project & Assessment
Applied Project
Participants build an HR AI toolkit for their team: a tested prompt library for five recurring tasks, a reviewed sample of generated content, an AI analysis of a survey comment set and a one-page AI usage policy for the HR department.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.


