Certificate in Competency Development and Implementation

Program Overview

A competency framework only adds value when it is clearly defined, credibly assessed and actually used in recruitment, development, performance and career decisions. This programme takes participants from design to implementation: choosing between core, leadership and technical competency types, researching job requirements through interviews and critical incident techniques, writing behavioural indicators and proficiency levels, validating the model with stakeholders, and assessing competencies through behavioural interviews, assessment centres and multi-rater feedback. It then shows how to embed the framework in HR processes and HR systems, as many Gulf government entities have done in their capability programmes.

Learning Outcomes

• ✓Select an appropriate competency architecture covering core, leadership and technical competencies.
• ✓Conduct job analysis using interviews, focus groups and critical incident techniques to identify competencies.
• ✓Write behavioural indicators and proficiency level descriptors that are observable and distinct.
• ✓Design competency-based assessment tools, including interview guides and assessment centre exercises.
• ✓Integrate the framework into recruitment, performance, learning and career processes.
• ✓Plan the rollout, communication and periodic review of the competency model.

Target Audience

• Competency and organisational development specialists
• Talent management and learning managers
• Recruitment and assessment specialists
• HR business partners supporting capability programmes

Detailed Program Modules

Training Methodology

Applied Project & Assessment