Digital & Technology Readiness for Professionals

Program Overview

Digital government and enterprise transformation programmes across the Gulf depend on every employee being confident with modern tools, not only IT staff. This programme builds practical readiness: cloud collaboration and file management, digital communication etiquette, working with data in everyday tasks, safe use of generative AI assistants, cybersecurity hygiene and phishing awareness, automation of routine tasks with low-code tools, and adapting to new systems. Participants assess their own digital skills and leave with a personal development plan.

Learning Outcomes

• ✓Organise, share and co-author documents securely using cloud collaboration platforms.
• ✓Apply cybersecurity hygiene practices including strong authentication, phishing recognition and safe data handling.
• ✓Use generative AI assistants responsibly for drafting and summarising while protecting confidential information.
• ✓Analyse and present simple work data using spreadsheets and basic charts.
• ✓Automate a routine task such as approvals or notifications using a low-code workflow tool.
• ✓Assess personal digital competencies and build a development plan.

Target Audience

• Administrative and support staff
• Professionals in government and semi-government entities
• Team leaders driving adoption of new systems
• Employees transitioning to digital workplaces

Detailed Program Modules

Training Methodology

Applied Project & Assessment