Management Skills for New Managers and Supervisors

Program Overview

The first year as a manager is often the hardest: yesterday's peers become direct reports, success depends on others, and mistakes are visible. This program helps new managers and supervisors make that transition with confidence, covering role clarity and expectations, planning and organizing team work, delegating effectively, managing former colleagues, setting goals and giving feedback, handling performance and conduct issues within HR policy and local labour law, and running team meetings. Practical tools and role plays reflect common situations in Gulf organizations with diverse, multinational teams.

Learning Outcomes

• ✓Clarify the new manager role, expectations of senior management and priorities for the first 90 days.
• ✓Plan and allocate team work using a simple weekly planning and tracking routine.
• ✓Delegate tasks using a structured process that matches tasks to team members' capability.
• ✓Set clear goals and give regular feedback that reinforces good performance and corrects gaps.
• ✓Handle common performance and conduct issues in line with HR policy and local labour regulations.
• ✓Run short, productive team meetings with clear actions.

Target Audience

• Newly appointed supervisors and team leaders
• Specialists promoted to their first management role
• Shift leaders and section heads
• Employees identified for near-term promotion

Detailed Program Modules

Training Methodology

Applied Project & Assessment